Your happy customers just need someone to ask them properly
Not a generic blast. We text each customer a warm message using their name, a real photo from your business, and a one-tap link straight to your Google review box. It reads like it came from you, so people actually reply. Reviews climb, you rise on Google Maps, and the phone rings more.
- More Google reviews
- Higher on Google Maps
- More phone calls
7-day free trial · No card required · Free same-day setup · Cancel any month
Maybe: Jodie's Salon
SMS
When you have a sec, I'd really appreciate it if you could leave us a quick Google review. It means the world to a small salon like ours. Thank you Priya
Review us on Google
review.jodiessalon.com.au
The whole idea, made simple
Nobody leaves a review off a counter sign
Your customers are happy to help. They just never get asked in a way that actually works. Here is the difference.
The “review us” counter sign
What most businesses rely on
- Sits on the counter and blends into the background
- Only the rare, extra-keen customer ever notices
- Staff forget to mention it when it gets busy
- No link, so people mean to do it later and never do
The personal Quest Reviews text
What actually gets reviews written
- Arrives as a personal text in your name, not a sign
- Lands right after the visit, while they are still happy
- One tap opens the Google review box, no searching
- A polite reminder nudges the ones who forget
How many reviews could your business be getting?
Enter your numbers to see the reviews you're likely leaving uncollected right now.
Estimates only, based on typical response rates (25% of past customers, 40% of new customers asked at the right moment). Results vary and nothing is guaranteed.
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Reviews from your past customers
Enter your past customers above
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New reviews every month
Enter your monthly customers above
How it works
Set up once, then it runs itself
You do almost nothing. We build it, it runs on autopilot, and you watch the reviews climb.
- 01
We set it up for you
About ten minutes of your time. We connect to your existing customer or booking list and write your messages in your voice. Setup is done the same day.
- 02
Texts go out automatically
After each visit, your happy customers get a short, personal text in your name with a one-tap link to your Google review box, plus one polite reminder.
- 03
Reviews start arriving
Customers tap the link and leave a review in seconds. New reviews begin landing in the first week, and your weekly update shows the count climbing.
- 04
You climb on Google Maps
More recent, genuine reviews lift you in local search and Maps, above competitors with fewer. That is what turns into more phone calls.
Why it works
Four small things that make all the difference
It's personal
The message comes from you, by name, not from a faceless brand. People help someone they just met, not a pop-up.
It's well timed
It lands right after the visit while the good experience is fresh, which is exactly when people are happy to say so.
It's one tap
The link opens the Google review box directly. No searching, no logging in, no friction, no forgetting.
It runs on autopilot
You never chase a review again. It just keeps working quietly in the background, every single day.
The competitor angle
When someone searches, they call the business at the top with the most reviews.
Sitting one spot below a competitor with more reviews is a call you never hear ring. You are not losing to a better business, you are losing to a better review count. That is the gap we close.
What's included
Everything handled, nothing for you to manage
Messages in your own voice
We write your review requests so they sound like you, not a robot. Friendly, short and unmistakably from your business.
An automatic follow-up nudge
One polite reminder to the customers who meant to leave a review but got busy. This alone lifts the number that come through.
Works with your existing list
We plug into the customer or booking list you already keep. No new software for you to learn or log into.
A weekly review count update
A simple weekly note showing your review count climbing, so you always know exactly what you are getting.
Done-for-you setup and monitoring
We set it up, keep an eye on it and adjust as needed. If anything looks off, we handle it. You just serve your customers.
Above board, by design
The whole point of Quest Reviews is to be the honest way to grow your reviews. No tricks, no grey areas. Just more of your real customers doing what they were already happy to do.
Melbourne based. Part of Quest Communications Australia. Talk to a real person on 0491 162 394.
Real customers only
We only ever message people who genuinely visited your business. Never bought, never invented, never a bot.
No fake or paid reviews
We do not write reviews and we do not pay for them. Everything you get is a real customer sharing a real experience.
No review gating
Everyone gets asked, not just the ones you expect to be positive. That is what keeps it honest and Google-compliant.
Clear identity and easy opt-out
Every text names your business and honours a reply STOP opt-out, in line with Australian Consumer Law and the Spam Act 2003.
Pricing
Simple, flat pricing that pays for itself
One new customer a month more than covers it, and for most local businesses one new Google review brings in more than one new customer.
Standard
Up to 60 customers a month
Perfect for most local shops, clinics and trades.
- Personal review texts in your voice
- One polite follow-up nudge
- Free same-day setup
- Weekly review count update
- Cancel any month, no lock-in
Busy business
60 to 250 customers a month
Same system, built for higher customer flow.
- Everything in Standard
- Higher monthly send volume
- Priority setup and monitoring
- Weekly review count update
- Cancel any month, no lock-in
Big operator
250+ customers a month or multi-site
Multi-location and franchise groups. Talk to us for a quote.
- Everything in Busy business
- Multi-site setup and reporting
- Dedicated account contact
- Custom volume and pricing
- Cancel any month, no lock-in
- 7-day free trial, no card required
- Free setup, done the same day
- No lock-in, cancel any month
- Refer a neighbour, get a month free
Questions, answered
The things owners ask us first
Is this allowed, or is it a bit dodgy?
It is completely above board. We only ever ask your real customers, we never write fake or paid reviews, and we never hide unhappy customers (no review gating). Every text clearly identifies your business and honours a reply STOP opt-out, in line with Australian Consumer Law and the Spam Act 2003. Being the legitimate option is the whole point of Quest Reviews.
How fast do reviews start coming in?
Setup is done the same day, usually in about ten minutes of your time. Once the first texts go out to your recent happy customers, most businesses see new reviews landing within the first week.
What do I actually have to do?
Almost nothing. We set it up, write the messages in your voice, and connect it to your existing customer or booking list. After that it runs on autopilot. You get a weekly review count so you can watch the number climb.
Can I cancel any time?
Yes. There is no lock-in contract. Setup is free and you can cancel at the end of any month, no questions asked.
How is this different from just asking at the counter?
A "review us" sign on the counter gets ignored, and staff forget to ask when it is busy. We send each happy customer a short, personal text in your name with a one-tap link straight to the Google review box, right after their visit while they are still happy. Personal, well timed and one tap is what actually gets the review written.
Start getting the reviews your business has already earned
Pick a time that suits you and we'll set up your 7-day free trial on the call. No card, no lock-in, and the first reviews usually land within the week.